If you use QuickBooks Online, Repair-CRM shows two extra tabs, QuickBooks Invoices and QuickBooks Estimates. They let you view your QuickBooks invoices and estimates and turn estimates into jobs without leaving Repair-CRM.
Where to find the tabs
Once QuickBooks Online is connected, log in to Repair-CRM and open the QuickBooks Invoices or QuickBooks Estimates tab. The tabs are not shown until the connection is set up.
Before you start
You use QuickBooks Online. The tabs are only available for QuickBooks Online users.
QuickBooks Online is connected to Repair-CRM. See how to connect QuickBooks Online.
QuickBooks Estimates tab
Shows all estimates in QuickBooks Online, including ones created outside Repair-CRM, with products, services and totals.
Shows custom fields, such as a PO or DOT number, if they are set up in QuickBooks Online.
Estimates are view-only. You can't edit them here.
Create a job from an approved estimate. The address, customer details and estimate items are filled in automatically.
Schedule the job right away: pick technicians, add notes, and drag and drop it onto the calendar.
Search and filter estimates by status, such as pending or accepted.
QuickBooks Invoices tab
Shows all invoices in QuickBooks Online, including ones created outside Repair-CRM.
Click the green icon with the work order number to open the related job.
View line items and search for specific items or parts.
Invoices are view-only. You can't edit, void or email invoices from this tab. Use QuickBooks Online for that.
Troubleshooting
I can't see the tabs
The tabs only appear when QuickBooks Online is connected. Check your connection and reconnect if needed using the QuickBooks setup guide, then log out and log back in.
An estimate or invoice is missing
The tabs show records from QuickBooks Online. Check that the record exists in the QuickBooks company you connected.
Still stuck?
Contact us using the chat in Repair-CRM.
Video tutorial
Watch QuickBooks Invoices and Estimates tabs in Repair-CRM for a walkthrough of creating jobs from estimates and searching invoice items.
