Parts and services are the line items your technicians add to jobs. A clean list means faster work orders and correct invoices.
Add a part or service
Open the Parts tab.
Click New (or Add new item on a job) and choose whether it's a part or a service.
Fill in the name, price and description and save.
Import from QuickBooks
Parts tab → arrow next to New → Import from QuickBooks.
Items are matched by name.
If you use QuickBooks, treat it as the master list: change names and descriptions there and they come across to Repair-CRM.
Part or service?
The item type decides where a line lands on the invoice. If something shows under Service but should be a Part, change its type (in QuickBooks Products & Services or in Repair-CRM) and save.
Troubleshooting / Common questions
A part doesn't show up in the search
Start typing the name or number. QuickBooks sub-items may appear only under their parent; make them standalone items if you need them on jobs.
Yellow icon on a part
It isn't linked to QuickBooks. Edit and save it once.
Don't tick Inventory on QuickBooks Simple Start
Simple Start doesn't support inventory; it causes error 5030.
Can I delete many parts at once?
There's no bulk delete. Contact support to remove unsynced or sample parts.